Last updated: October 10, 2026
Mekong Cashew Machine respects your privacy and is committed to protecting the personal information you provide when using our website, submitting a project inquiry, requesting a quotation, or contacting our engineering team. This Privacy Policy explains how we collect, use, protect and handle information through our website.
When you contact Mekong Cashew Machine, request a quotation, or submit a project inquiry through our website, we may collect information such as your name, company name, email address, telephone or WhatsApp number, country, project location, required production capacity, project type, project requirements, and other information you choose to provide.
You may also choose to upload drawings, technical specifications, equipment information, factory layouts, photographs, or other project-related documents to help our engineering team understand and evaluate your requirements.
We use the information you provide to review and respond to your inquiries, evaluate project requirements, prepare quotations and technical proposals, recommend appropriate machinery and processing solutions, communicate with you regarding your project, and provide engineering, installation, commissioning, training and after-sales support.
We may also use your information to improve our website, services and customer support. We do not sell or rent your personal information to third parties.
Drawings, factory layouts, technical specifications, equipment information and other project documents submitted through our website are used only for evaluating your project requirements, preparing technical solutions, quotations and related engineering services.
We treat project-related technical information with appropriate confidentiality and do not intentionally publish or disclose such information to unrelated third parties, except where necessary to provide requested services, comply with legal requirements, or with your authorization.
Our website may use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic and understand how visitors interact with our website.
We may use website analytics or other third-party services that collect limited technical information such as browser type, device type, approximate location, referring pages and website usage data. This information is generally used to improve website performance, content and user experience.
We take reasonable technical and organizational measures to protect the personal and project information submitted through our website against unauthorized access, loss, misuse, alteration or disclosure.
We take reasonable technical and organizational measures to protect the personal and project information submitted through our website against unauthorized access, loss, misuse, alteration or disclosure.
We do not sell, rent or trade your personal information. We may share information only with trusted service providers, technical partners or contractors when reasonably necessary to operate our website, respond to your inquiry, prepare technical solutions, or provide engineering and project services.
Where information is shared with third parties for these purposes, we take reasonable steps to ensure that it is handled appropriately and only for the intended purpose. We may also disclose information when required by applicable law, regulation or a competent authority.
As Mekong Cashew Machine works with customers and projects internationally, information submitted through our website may be accessed, processed or stored in countries other than the country where you are located.
Where personal information is transferred internationally, we take reasonable measures to protect the information and handle it in accordance with applicable data protection requirements and this Privacy Policy.
Depending on your location and applicable data protection laws, you may have the right to request access to, correction of, or deletion of your personal information, or to request that we restrict or object to certain processing activities.
You may also contact us if you wish to update your information, withdraw a previous request or consent where applicable, or ask questions about how your personal information is handled.
To exercise any applicable privacy rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
Our website may contain links to third-party websites, platforms or services that are not operated or controlled by Mekong Cashew Machine. We are not responsible for the privacy practices, content or security of those third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or services you visit through links on our website.
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legal requirements. Any updates will be posted on this page, and the “Last updated” date at the top of this Privacy Policy will be revised accordingly.
MEKONG TECH GROUP| HOCHIMINH | VIETNAM
Add: No.81, Van phuc city, High way 17, Hiep binh, ward
Phone (Whatapp,viber): +84907668850
Email: sales.mktech@gmail.com or sales@mekongmachine.com
